Please watch this video to learn how to do a master reset or reboot on your Sync system http://youtu.be/bRL3BkpzZjE

....Sync is a system for pairing your phone to a Ford vehicle, sometimes customers who buy a used vehicle have a difficult time doing so because they haven't deleted the previous owners device. In this video I'll show you how to delete a previously stored device as well as how to add your own phone. I hope this helps you out and please give me a call if you have any questions or concerns. Jim Parisi 314-303-8366
Marshall Ford is located at 1075 W. Terra Lane in O'Fallon, Missouri about 30 miles west of St. Louis in St. Charles county.